The fiercely competitive markets have led personalization and deep knowledge of consumers at core of Customer Centricity to become essential for making companies stand out from one another and subsequently achieve their business goals. Companies need to get out innovative products and services that meet the needs and expectations of customers who demand experiences and…

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  1. The Psychology of People Analytics By Tom Haak in Analytics in HR The attention to people analytics has increased enormously over the last few years. Many organizations have established people analytics teams, and several promising start-ups have developed software that can help HR with people analytics. The assumption is that if we have access…

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The real voyage of discovery consists not in seeking new landscapes, but in having new eyes. Marcel Proust It’s time to turn things on its head with Inbound Talent. With so much information available today, thanks to digital technologies and the pervasive internet ruling our daily lives, how do we candidates, employees, or HR professionals…

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Discover our best selection of the HR articles of July!! The Leadership Skill Everybody Needs — And 90% Of Managers Lack by Liz Ryan There are good reasons it’s easy to find lousy managers in virtually every industry and function. It is no surprise that nearly every working person has one Bad Boss story ready to share, if not…

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How To Win (Not Just Fight) The War For Talent, by David Ulrich in LinkedIN Talent has been a primary agenda, if not obsession, for many general managers and human resource professionals for the last 20 years as captured in the maxim, “war for talent.” This talent emphasis has led to innumerable innovations in how…

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Discover here the must-read HR articles of 2016! This Is A Great Time To Be In HR By Dave Ulrich in LinkeIn We see four forces making HR more central to business success: the context of business (STEPED: social, technological, economic, political, environmental, and demographic changes), the increased pace of change (VUCA: volatility, uncertainty, complexity,…

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By Dominic Trillo, Sales and Client Success Manager at Meta4 Engagement management has become one of the main issues and challenges for CEOs and HR managers, as it is a key factor that directly affects business results. The report, “El barómetro de Compromiso” in Spanish on measuring engagement by tatum and Meta4 revealed that employee disengagement starts…

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While we still are adjusting to the massive influx of Millennials or Generation Y (young people born in the eighties and nineties) into the labour market, we are beginning to hear about a new, and as yet unknown, younger generation that is beginning to come up, the Centennials or Generation Z, (people born during 1994-2010)….

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Human Capital Is Their No. 1 Challenge, So CEOs Must Demand More From HR!  by John Sullivan @DrJohnSullivan A recent survey of global CEOs and board chairmen was conducted by the prestigious Conference Board, and it concluded once again that human capital is the top challenge that they face. While some in talent management and HR might feel…

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Economic slumps that periodically shake the world spur the drive to rethink issues that seemed peacefully embraced. One of the concepts that we must rethink, even if downturns linger on, is engagement. For a long time, engagement was tantamount to unhesitatingly staying put in a particular professional, personal or familiar position. Someone who was engaged…

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